Duramen Studio · Topeka, KS
FAQ

Straight answers.

Everything people ask before hiring a web designer: cost, timing, who does what, and what happens after launch. Still have a question? Ask it on a free site review.

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01 / FAQ

Getting started

Is the site review really free?

Yes. It's 20 minutes, free, with no sales pitch. You leave with your first three fixes whether or not we work together.

What do I need to prepare?

Nothing. I look at your site before we talk. If there's a page you're unsure about, have it handy.

I don't have a website yet. Can I still book?

Yes. We'll use the 20 minutes to map out what your site needs: the pages, the message and the first step.

What happens after the call?

You get a short written summary within the week. If you'd like help, ask for a fixed-price quote. If not, the summary is yours to keep.

Do you only work with businesses in Topeka?

No. Duramen Studio is based in Topeka, Kansas, and works with businesses anywhere. Every step, from review to launch, works the same wherever you are.

What kinds of businesses do you work with?

Any business that needs customers to find it, understand it and call. That includes dental practices, golf courses, trades, advisors and local service businesses.

02 / FAQ

Pricing and payment

What does a website cost?

Packages start at [$5,000] for one fixed price, scoped in your free site review. You can pay in full, or in two or three payments with the last one due at handover. After launch, the Care Plan is [$135/mo] and the Growth Plan starts at [$225/mo].

Can I pay in parts?

Yes. Pay in full at signing, in two payments (half at signing, half at handover), or in three (40% at signing, 30% when you approve the design, 30% at handover). The price is fixed before work starts, and it is paid in full by handover.

What's in the care plan, and can I cancel?

Hosting, updates, backups and up to an hour of edits a month, done on a set day each month, for [$135/mo]. You can cancel with 30 days' notice, and we transfer your site to you for free.

What's the Growth Plan?

Everything in the care plan with up to two hours of edits a month, plus lead forms, form notifications and simple visitor and lead reporting, hosted on our platform. It's priced to what your site needs, from [$225/mo], and we'll tell you in your site review whether you need it.

What if I need more than two rounds of revisions?

Two rounds per stage cover almost every project. If you need more, we agree on it together first, so there are no surprise invoices.

03 / FAQ

The process

How long does it take?

Most sites go from yes to launch in [X–Y] weeks. You approve each stage before the next one starts, so there are no surprises at the end.

Who writes the copy?

We do. Messaging is part of every package: we interview you, write the words, and you approve them before design starts.

Can we use my existing logo, photos and domain?

Yes. We work with what you have and tell you honestly if something is holding the site back. Your domain stays in your name.

Do you set up my domain and forms?

Yes, when we host your site. If you'd rather host it yourself, you get a tested site and clear launch instructions, and your domain, hosting and form tool stay in your own accounts. We can help at our hourly rate if you want a hand.

04 / FAQ

After launch

Can I update it myself?

Yes. You can edit text and photos yourself, and monthly edit hours are included in both plans if you'd rather not.

Do I own my site?

Yes. Once the final payment is made, the site is yours. If you ever leave the care plan, we transfer it to you for free.

Will my site show up on Google?

Every site is built to be found: clear page titles, your services and service area named, fast load times and Google Business Profile guidance. Rankings depend on many things outside a website, so we never promise a position.

Do you do SEO or ads after launch?

Basic local SEO is included in every build. Ongoing ads and paid SEO are not part of our packages, but we can recommend people we trust.

Do you guarantee results?

No, and be wary of anyone who does. We promise a site that is clear, fast and easy to find. Calls and rankings also depend on your reviews, your promotion and your market, so we never promise a number.

05 / FAQ

The 5-point checkup

Get the free checkup
How do I score my site?

Open your homepage on your phone and give each of the five checks a score from 0 to 3. Score it the way a first-time visitor would see it. The total is out of 15.

What if I score low?

That's useful, not bad news. Start with your two lowest checks; they're where your site is losing the most customers.

Do I have to book a call?

No. The checkup is yours to use on your own. If you'd like a second opinion, the free site review is always open.

Ready when you are.

Start with a free site review.

In 20 minutes you'll know what your site is costing you, what to fix first, and what a fixed-price package would look like. No website yet? Same 20 minutes.